Payments & pricing policy

At Bella-Lu Hair Extensions, we are committed to providing clear and transparent pricing while ensuring your payment experience is seamless and secure. Below are the details about how we handle payments and pricing.

1. Pricing & Currency

  • All prices listed on our website are in US Dollars (USD).
  • The exact amount charged for your purchase will depend on your payment provider, particularly if currency conversion is involved.

2. Secure Payment Processing

Your payment security is of utmost importance to us.

  • All transactions are processed securely through Stripe, a trusted global payment gateway that meets PCI DSS (Payment Card Industry Data Security Standards) Level 1, the highest certification for payment processing security.
  • Bella-Lu Hair Extensions does not store or have access to your credit or debit card details, as all sensitive payment information is securely managed by Stripe.

3. Accepted Payment Methods

We accept the following payment options:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Supported by Visa or MasterCard networks.

4. Promotional Discounts

We love helping our customers save with exclusive discounts! Here’s how they work:

  • One Discount Per Order: Only one promotional code or discount can be applied per order.
  • Non-Transferable: Discounts cannot be transferred, resold, or redeemed for cash.
  • Validity: Discounts are valid only during the promotional period and may be changed or discontinued at Bella-Lu’s discretion.

5. Contests & Prizes

Contests and prizes hosted by Bella-Lu Hair Extensions are subject to the rules and regulations outlined on our official social media channels, @BellaLu.Hair.

  • Rules for Entry: Entry requirements and guidelines are posted on our official social media platforms and are subject to change with or without prior notice.
  • No Purchase Necessary: Purchasing Bella-Lu products is not necessary for your chances of winning.
  • Winner Selection: Bella-Lu reserves the right to select contest winners at its sole discretion.
  • Announcements: Winners may be announced privately or publicly across Bella-Lu’s owned or paid media channels.

For any questions regarding contest participation, please contact us at info@bella-lu.com.

6. Refunds & Adjustments

  • Refunds for eligible orders are credited back to the original payment method in accordance with our Refund, Return & Exchange Policy.
  • Please note that shipping costs (covered by Bella-Lu) are excluded from refunds.

If you have any questions or need assistance with your payment, contact us at info@bella-lu.com. Our team is here to help and ensure your shopping experience is as smooth as possible.

Thank you for choosing Bella-Lu Hair Extensions. We are committed to making every step of your journey with us exceptional.